When you enroll in the program,
you will be issued a voucher good for a free ride home in a taxi or
rental car. The program pays for your trip. You need only pay the tip
for the driver (10-15% is customary) or gas (if you use the rental car).
In case of one of the specified emergencies, you call the
transportation provider directly to arrange for a ride. Select a taxi
or rental car based on the guidelines in the gray box below.
After your ride, fill out the green follow-up questionnaire that's included with your voucher packet. Return the
pink copy of the voucher and completed questionnaire by mail or fax.
After the Program Administrator receives your completed voucher and questionnaire, we will send
you a new ride voucher in the mail.
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Description of Services
RENTAL CAR - To use a rental
car, you must present a valid California driver�s license, be 21 years
of age or older, and sign a rental agreement. Insurance is included.
Call before 5:00 pm the day the car is needed. An Enterprise
representative will drop off the vehicle at your workplace and pick it
up the next day. You must return the vehicle to the workplace by 9:30
am the following morning, including Saturday (for Friday rentals). In
limited cases, Enterprise may allow you to return the vehicle to an
alternate location. Charges beyond one day will be your responsibility
and must be arranged with Enterprise on a separate contract. Upgrades
are not allowed. You pay the cost of the gas and are required to fill
the tank to the same level as when the car was issued. Fill out your
portion of the voucher and give it to the agent. Retain the pink copy
of the voucher to send in.
TAXI - Call the taxi company
listed on the instructions enclosed with your voucher. Notify the
dispatcher that this is a Guaranteed Ride Home call. The taxi can
usually pick you up within 30 minutes of calling and is authorized to
go up to 100 miles. Fill out your portion of the voucher and give it to
the driver when the taxi arrives. Retain the pink copy of the voucher
to send in to the Program Administrator. Be sure all taxi rides are through a GRH approved taxi company. Click here for a complete list.
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